Membership Benefits

To become a member, simply join our Facebook group and register an account on creatorally.com. Once you meet these two requirements, you’ll automatically enjoy the following exclusive perks:

Point Redemption:

Use your accumulated points to receive cash discounts on your purchases.

 

Photo Review Bonus:

Earn extra points when you leave a review with photos of your purchases.

 

For just $3.99 per month, you can upgrade to Pro. You can pick any file or files anytime within the year until you hit the 100-file limit. Additionally, you'll gain access to the following services：

Auto-Shipping Service:

Set up automatic shipping, and we’ll ensure that your essential supplies are delivered to you at the same time each month, so you never run out of materials.（Contact service@creatorally.com to start or adjust your shipping cycle and materials quantity at any time.）

 

Exclusive Access to New Materials:

Members have the opportunity to try out our latest materials before anyone else, giving you a head start on your next project.

We’re excited to have you as part of our Creatorally community and look forward to supporting your creative journey with these fantastic benefits!

Compensation Policy Guidelines

Quality Assurance & Compensation Reference

Compensation Type Specific Issue Description
Full Compensation Visible scratches Multiple obvious scratches affecting the appearance or usability of the final crafting projects
Significant defects Noticeable surface defects that impact the final crafting projects
Exposed wood core/base Peel or damage exposing the underlying wood layer
Warping / bulges Board surface is raised or warped, affecting flatness and usability
Large corner damage Corner damage larger than a thumbnail, affecting the final crafting projects
Partial / Negotiable Compensation Minor defects Small defects that do not affect the cutting area, but such defects account for a significant portion of the total boards in the order; compensation can be discussed with customer service
No Compensation Small corner chips Very minor corner chips, do not affect product use
Natural wood grain showing Natural grain of FSC-certified wood, does not affect product use
Slight warping Minor warping caused by transport or storage conditions, does not affect cutting or use