Programa de Influenciadores
Quality Assurance & Compensation Reference
| Compensation Type | Specific Issue | Description |
|---|---|---|
| Full Compensation | Visible scratches | Multiple obvious scratches affecting the appearance or usability of the final crafting projects |
| Significant defects | Noticeable surface defects that impact the final crafting projects | |
| Exposed wood core/base | Peel or damage exposing the underlying wood layer | |
| Warping / bulges | Board surface is raised or warped, affecting flatness and usability | |
| Large corner damage | Corner damage larger than a thumbnail, affecting the final crafting projects | |
| Partial / Negotiable Compensation | Minor defects | Small defects that do not affect the cutting area, but such defects account for a significant portion of the total boards in the order; compensation can be discussed with customer service |
| No Compensation | Small corner chips | Very minor corner chips, do not affect product use |
| Natural wood grain showing | Natural grain of FSC-certified wood, does not affect product use | |
| Slight warping | Minor warping caused by transport or storage conditions, does not affect cutting or use |
